Skip to content

CMIH App Frequently Asked Questions, Features, and Troubleshooting

  • Head to collegemakeithappen.com and follow the link to download the CMIH app to your smart device. For Android devices, head to the Google Play store. For Apple devices, head to the iOS App Store. The CMIH app is free to download and neither requires nor offers any in-app purchases.
  • Once you’ve downloaded the app, open it up to get started. No username or e-mail address are required to use the app’s full functions.

App Features

  • From here, you can access and read the CMIH interactive booklet on your smart device. This booklet is packed with activities, ideas, and info all about making college happen.
  • Augmented Reality
    • If you have a printed copy of the CMIH booklet in hand, you can use the CMIH app’s Augmented Reality feature to bring video content to life right off the page. 
    • Note: the Augmented Reality function needs access to your camera to bring CMIH content to life.
    • When you first open the app, it will prompt you to grant camera permissions. You can also change your preferences by going to your device’s settings, then navigating to the settings for the CMIH app. You will be able to grant permission for the CMIH app to use your camera.
  • Access CMIH video content here.
  • Listen to the official CMIH soundtrack, in both English and Spanish. The audio player is compatible with any external audio or Bluetooth listening device that you have connected to your device.
  • Follow this in-app link to visit the CMIH website and learn more about all CMIH has to offer.
  • Toggle the background music and sound effects on or off

Troubleshooting

If the CMIH App stops responding, crashes, closes unexpectedly, or won’t open, perform one or more of the following troubleshooting steps as needed:

  • Restart your device.  On most devices this can be accomplished by holding the power button down for 30 seconds (or until the device restarts).
  • Make sure you are running Android 11 or later.  To update your Android version:
    • Open your device’s Settings app.
    • Near the bottom, tap System and then Advanced and then System update.
    • Depending on your phone, you might need to tap About phone or About tablet and then Software update.
    • View your update status. Follow any steps on the screen.
  • Make sure you have the latest version of the CMIH Android App.  To update the app:
    • Open the Google Play Store.
    • At the top right, tap the profile icon.
    • Tap Manage apps & devices.
    • Under “Updates available,” choose to update all apps or the CMIH App only.
    • If no updates are available, you already have the latest version of the app.
  • If the restart process doesn’t solve the issue, force-stop the CMIH App.  Usually this is done in the Settings app.
  • Clear the CMIH App’s cache and data, again in the Settings app.
  • Uninstall and then reinstall the CMIH App:
    • Open your phone or tablet’s Settings app.
    • Tap Apps and then tap See all apps.
    • Tap the app.
    • Tap Uninstall and then OK.
  • Return to the Google Play Store and reinstall the CMIH App.

System Requirements

  • iOS 11.0 or later, iPadOS 11.0 or later, or Mac running M1 chip with MacOS 11.0
  • iPhone 5S or later
  • iPod Touch 6th Generation or later
  • iPad Air
  • iPad Air 2
  • iPad (5th generation)
  • iPad (6th generation)
  • iPad Mini 2
  • iPad Mini 3
  • iPad Mini 4
  • iPad Pro (12.9-inch 1st and 2nd generation)
  • iPad Pro (9.7-inch)
  • iPad Pro (10.5-inch)

Questions? Give Us A Shout!

Get the CMIH AR Apps!

Download on the App Store
Get it on Google Play

Copyright ©2020-2023 The Choose College Educational Foundation, Inc. All Rights Reserved.

Friday August 20th 2021

College: Make It Happen Training #2

Here’s your chance to learn more about how to ‘Make College Happen’ for your students!

By the end of this training you will not only have access to all College: Make It Happen materials and resources, you’ll also be ready to throw your own College: Make It Happen College Prep Rally.

Morning and afternoon sessions available for the second training day on Friday, August 20th 2021 -  register today!

More training sessions to be announced. 

Register for Morning SessionRegister for Afternoon Session